Support

Frequently asked questions

Are these products for human use?

No. Everything on this site is supplied for in-vitro laboratory research by qualified institutions. Not for human or veterinary use.

How do I know what is in the vial?

Each lot is analysed by an independent laboratory. The lot number on the label maps to a certificate of analysis with the chromatogram and verification key.

How fast do orders ship?

Orders placed before 2:00 pm Eastern are packed the same business day; otherwise the next business day. Shipping is free over $199 after discounts.

Do you charge my card on this site?

No. You place the order, we email a confirmation with payment instructions, and dispatch once payment is received.

Can I return a vial?

Opened vials cannot be returned. Damaged or incorrect shipments are replaced or refunded — email us within 7 days with photographs.

Why do you ask for my date of birth?

To confirm you meet the minimum age of 21 for purchasing research compounds. It is not used for marketing.

Do you text me?

Only if you tick the consent box at checkout, and only about your order. Reply STOP at any time to opt out.